Hello.

My name is Tim Jensen and I am a passionate designer.

I love user experience design— particularly UI and motion design. I believe effective design is powerful in changing perceptions, articulating complex concepts and making everyday life easier.

UX Case Study: USC LMS View other work

This page was designed for desktop viewing— sorry!

UX Case Study: Enhancing the student learning experience.

USC's Learning Management System

The strategic goal at the University of the Sunshine Coast (USC) is 'enhancing the student learning experience'.
I was given the challenging (but fun) task of improving the UX of USC’s Learning Management System (LMS)— Blackboard; and constrained with the limitation of presentation-layer (javascript & CSS) improvements.

The 'dashboard' I built for the LMS
The original 'homepage' for the LMS

The original 'homepage'

This is how the original 'homepage' looked. One of the key issues I wanted to address was the presentation of course links— what I considered the most important function on the homepage.

Easy-to-navigate Courses

This is the dynamic Course list device I built with Prototype/Javascript.

From the existing course links, I could retrieve all the relevant data from the link name (course codes, name, etc.) and then dynamically build an interactive list, organised by year and teaching period.

Dynamic Course list device

Global University 'Apps' device

Another feature I implemented was a 'University applications' device. I took the initiative to design this device to provide a consistent 'launchpad' (borrowed from Google Apps) for the Universities' authenticated systems— with a view to it rolling out to all systems in the University. Previously these were presented as text links (alongside regular pages) and not easy to recognise.

Global University 'Apps' device
Course page view history device

Course page history device

I came up with this device to address the issue of lots of clicking to get places in the LMS.

The Blackboard system has no formal navigation structure— particularly once you enter a Course. You are forced to click your way down into course content, with only a breadcrumb trail. I built this device— using the browser's local storage— so users can jump straight into pages they had recently visited.

Note: The colour coding is a usability feature I added to allow end users to identify between courses (previously set by the teacher)— the colour then appears in the Course, Course list and here.

A clean slate for learning content

As you can see, the original 'course template' looked cluttered, dull and unengaging. The key priorities here were cleaning up the interface and improving the usability— bringing in balance and space, colour coding (blue) the actionable menu devices for Academics, removing unneccesary clutter and creating some usability-enhancing micro-interactions.

Course template: Before/After

Learning Content Layout Tool

This was an interactive tool I designed and built to give Academics the ability to easily inject pre-designed html learning artefacts into their course content.

The key objective was creating a consistent representation of different types of learning material across all courses. Until now, every Academic presented their learning material however they saw fit— creating cognitive dissonance for students moving between different Courses.

Now students know— my lecture materials always look like this, learning objectives look like this, etc.

Recognition for work

  • The work I've completed on the Blackboard interface has received wide recognition from Universities within the Blackboard community.

  • I was asked by Blackboard to present a webinar of my work to an audience of European Universities.

  • I was invited to present my work at the Blackboard Australia Conference in 2017.

  • USC has consistently ranked in the top of 'best public university in Australia' ratings the last few years for the overall quality of its educational experience for undergraduate students.

You can view a small selection of other work on dribbble